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Challenge the Pros

Franchise sales and development professionals answer topical and challenging questions here. These include issues related to franchise brand growth, using new technologies, building sales teams, and recruiting top franchisees and supporting them in the field by providing ongoing education, training, and new products and services.

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Scooter's Coffee
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Challenge the Pros asks Unity Rd. and McAlister's Deli how innovation has affected their sales and development process
  • Franchise Update
  • 3,041 Reads 11 Shares
Structuring deals with realistic opening schedules: 2 brands tell how they do it.
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  • 2,399 Reads 9 Shares
How PizzaRev and Screenmobile tailor their communication to reach and engage with their targeted franchise prospects
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  • 3,540 Reads 8 Shares
In what ways does your development department work alongside your operations department to enhance the recruitment process?
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  • 4,703 Reads 1 Shares
We are considering a number of options as we work toward our 2018 franchise development goals, focusing primarily on zeroing in on what is working and switching up the approaches that are not.
  • Franchise Update
  • 12,912 Reads 1 Shares
Over the course of the past year, The Gents Place has been heavily involved in marketing our franchise opportunity through a number of avenues, including social media marketing, public relations, open house events, and franchise expos--all designed to leverage our personal networks and entice growth.
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  • 4,923 Reads 4 Shares
The data available through today's manifold third-party resources and related technologies is now required to inform and guide our decisions at every step of the lifecycle of our franchise owners.
  • 4,436 Reads 14 Shares
To measure the ROI, you have to really know what you're looking for. At Franchise Whales, instead of focusing on cost per lead, which is the standard among most franchise development executives, we focus on the cost per closed sale.
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  • 3,659 Reads 1 Shares
When working with current and prospective franchisees, a great deal goes into recruiting and development efforts. A major obstacle for many franchisors is identifying the right franchisees who will help grow the brand.
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  • 2,438 Reads 5 Shares
Social media is a regular function of our franchise development team. We use it to generate leads, nurture existing prospects, and validate that the franchise candidate is right for our brand.
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  • 2,578 Reads 3 Shares
We believe in utilizing many different marketing channels to reach our candidates, and more importantly, in targeting those in the right markets and for the right category or model.
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  • 2,584 Reads
Teriyaki Madness
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The process of hiring, training, and retaining qualified individuals for sales and development is a necessary company practice that should not be taken lightly.
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  • 2,582 Reads 4 Shares
Unit franchise growth is the fuel that supplies life and sustainability to every franchisor's existence.
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  • 2,943 Reads
It's really incredible how much technology continues to evolve! There are so many tools available to assist franchisors with their development plans today, and at CruiseOne integrating technology is an essential part of our development strategy.
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  • 3,057 Reads
At Pancheros, interviewing prospective franchisees who fit within our brand's culture is a lot like dating.
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What do you look for in a salesperson, and what are the critical elements to building a great sales and development team?
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  • 6,149 Reads
How are you using technology to identify, reach, and track prospects?
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  • 3,587 Reads
Essentially doubling in size since 2010, Toppers Pizza is one of the fastest-growing pizza chains of the past 3 years.
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  • 2,436 Reads 9 Shares
How do you set standards and measure performance in your brand's sales and development department?
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  • 4,040 Reads 1,023 Shares
At Checkers and Rally's, we've been in the business of Big, Bold Flavor for more than 27 years.
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  • 2,214 Reads 2 Shares
Over the past few years, The Lube has been able to reap the benefits of technology, using it to gather feedback from prospective franchisees and fans in real-time, which has helped further our development nationwide.
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  • 2,524 Reads 53 Shares
Subway
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Silos are good for one thing, and one thing only: holding stuff back.
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  • 3,440 Reads 3 Shares
How can you help prospects with questions to ask and what information they should be seeking from franchise development people and franchisees?
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  • 3,721 Reads 124 Shares
Massage Envy Spa has always been transparent when it comes to sharing its franchising opportunity with prospective franchisees.
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  • 3,080 Reads 95 Shares
To better position us to reach our 2012 goal of doubling franchise awards, we recently revamped our lead follow-up processes to increase the speed and effectiveness of our prospect follow-up.
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  • 2,447 Reads 12 Shares
Franchisee satisfaction is a pillar of our business. It is both a point of emphasis and a source of great pride for the our executive team and support staff.
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  • 3,531 Reads 240 Shares
With 2011 winding down, how are you leveraging people, budgets, brands, and resources to meet development goals?
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  • 2,689 Reads 32 Shares
What are you doing to create a compelling, response-driven recruitment website for your brand? Things are moving fast in new technologies and the ways people are using them to communicate.
  • Franchise Update
  • 3,263 Reads 3 Shares
"How important is a conversion strategy to your development plans?" Conversion franchising is the foundation for The Dwyer Group development plan. A franchise conversion program has allowed us to be proactive in generating leads for our franchise development team, rather than hoping enough leads come in through normal lead generation channels.
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  • 5,552 Reads 132 Shares
How are technological changes affecting how you recruit, and how are the latest tools changing how your development department does its job?
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  • 5,493 Reads
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