Consumer Marketing News, Views, and Reviews: June 2023

Welcome to the June edition of FCXR, the Franchise Consumer Experience Report! If you have news items, trends, reports, or studies you think will be useful to franchise consumer marketers looking to navigate 2023, please forward them our way! And now, the news…

Nielsen’s 2023 Annual Marketing Report

LinkedIn Publishes Inaugural Report on the State of B2B Marketing 

Social Media Examiner’s 15th Annual Social Media Marketing Report

NFIB: Small-Business Owners Express Great Concern for Future Business Conditions

What’s Next for AI and Marketing? Adweek Contributors Weigh In

Effective Content Marketing Strategies for Franchise Owners

How Next-Generation AI Will Make Customer Service More Customer-Friendly

8 DTC Retail Trends To Watch

The Decline of the Five-Day Commute Is a Boon to Suburban Retail

Customer Service: Combining Automation and AI with the Human Touch

Why Precision CTV Is Essential for DTC Brands

Wendy’s Partners with Pipedream To Test Industry-First Underground Delivery System